Industry Experience Meets AI Innovation

With over 22 years of hands-on experience in the trophy and recognition industry, Pamela Kendrick understands the daily challenges small business owners face. As the owner of Bovey Trophies in Anchorage, Alaska, she knows firsthand what it’s like to juggle customer orders, answer endless phone calls, manage deadlines, handle paperwork, and still find time to grow a business.

As a Certified Recognition Specialist (CRS) and Certified AI Specialist, Pamela brings together two valuable areas of expertise: an in-depth understanding of the awards and personalization industry and the knowledge to apply modern AI technology to everyday business challenges.

Through Paper Birch Workshop and the OrderEase System™, Pamela is combining her industry experience with the power of artificial intelligence to help fellow trophy shop owners simplify operations, reduce repetitive tasks, improve customer communication, and reclaim valuable time.

What makes Pamela different? She doesn’t just understand the technology. She understands your business because she’s been in your shoes.

The mission is simple: to help small business owners work smarter, reduce stress, and build more efficient, profitable businesses without losing the personal touch that makes their shops special. We focus especially on trophy and awards shops, where automation can dramatically improve workflow and customer service.

OrderEase System™ is an all-in-one solution that streamlines operations, boosts revenue, and gives business owners more time to focus on growth.